VoIP Performance Monitoring
layerX's convergence solutions focus on providing a single environment for detecting, isolating, and remediating network and VoIP performance issues. prism, layerX's visualization and workflow tool, allows for complete monitoring and control of the voice and data networks for Enterprise and Managed Service Provider environments alike. Download the Vendor Evaluation for Convergence Management to learn more!
VoIP Performance Problem Isolation
Knowing that something is wrong is not enough- you must know where the problem is occurring in order to act swiftly. prism's advanced event correlation capabilities allows you to look at discrete events and all corresponding information to know exactly what caused a problem to occur. Proactive management via instant notification of changes in system health combined with historical trends allow you a complete view of your infrastructure.
End-to-End Call Performance Monitoring
prism's real-time end-to-end VoIP call performance monitoring and problem detection allows you to know exactly what is going on in your voice infrastructure immediately, allowing you to ensure end user experience. Analyze metrics associated with VoIP performance such as jitter, latency, packet loss, and trunk reports. Synthetic call quality metrics provide proactive problem notification and isolation.
Key Features
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VoIP Performance Problem Remediation
Built in remediation capabilities allow you to take your management of your voice infrastructure to a whole new level. Our problem response capabilities go way beyond simply alerting, to actual automated problem remediation. Response actions can include multiple levels of notification, escalation, and even control actions. With prism, common remedy actions can be automatically performed for you - saving you time and operational expense. prism automatically performs path and system diagnostics, and provides notification as problems are detected allowing you to manage problems as they escalate.
Vendor Independent Monitoring
Most environments are not limited to a single vendor within their voice infrastructure. prism's VoIP quality of experience management is compatible with Cisco, and Avaya Red & Blue IP Telephony implementations and provides a single environment for managing VoIP quality across your multi-vendor environment.
Single Environment Monitoring
prism's flexible environment allows you to monitor your entire Voice and Data infrastructure- learn more about layerX Network and Systems Management.
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