We Do Unified Communications Quality

Insuring Your Unified Communications Quality Starts Here

UC Infrastructure » Network » Cloud » Premise » Device Activity » User Activity » VoIP Call Path

Unleash All of Your Data!

Unified Communications is a collection of applications that enables all channels of communications to traverse the network while placing all of the users into an eco system where contact and content are richly integrated. Enterprise business productivity has never been at a higher level than those that fully embrace UC. The only way to insure your UC infrastructure and your business continues to operate at its best is to develop an overall performance strategy and posture for your entire UC environment and then manage that as an integrated part of asset performance and security protection.

AnalytiX for Unified Communications unleashes all of your data under a single architecture, correlated against performance thresholds and analyzed to determine anomalistic behavior. Combine this with our capability to automate remediation steps and incorporate detailed dashboards and reports then you have a holistic approach to insuring your UC environment constantly performs to its maximum.

Unified Collection

AnalytiX incorporates the ability to collect all data (Syslog, Proprietary Logs, Flow, RTCP, SDN Data, CMR/CDR, SQL Queries, SNMP, etc) and index it under a single architecture. It’s powerful correlation engine can then extract, correlate and take actions on multiple points within the UC ecosystem thus looking at overall quality and performance versus a single device or PBX.


All correlation, actions and trending measurements are incorporated into flexible policies to allow the ultimate in flexibility for managing the quality of all aspects of the UC environment. This includes the applications and the VoIP traversal. Combining the specific path a call takes with the individual device performance on each hop; correlated with the UC application performance yields a complete picture of the overall UC quality performance. This powerful function minimizes duplicate or false positive events that continuously hassle your staff and facilitates rapid resolution of any issues that arise.


Utilizing this powerful search function, it is easy to produce specific search queries that will extract just the data needed. That data then is brought into the dashboard utility where it can be graphed, tabled, or analyzed for performance and functionality. Every search query is automatically saved into a format that produces dashboards and reports.

See what layerX can do for you!

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